CashCare customer communication

Customer service, feedback, and complaints.

Structured requests are tagged to the CashCare project and routed for HealthIT customer-service review. The server also records whether the request came from the consumer/public site at cashcareexchange.com or the provider/business site at cashcareaccess.com, together with the originating page. Do not submit patient names, symptoms, diagnoses, medical records, insurance information, payment-card data, or other clinical information.

Email fallback: clicking customerservice@healthit.com opens your email application outside CashCare with a CashCare project tag. Do not include health information. Direct email is separate from the structured web form and does not automatically carry the server-verified source-domain and page tags.

You may also use the dedicated product-feedback page.

Project tag: CashCare Exchange (cashcare).

CashCare records the exact CashCare domain and page that submitted this form from the server-verified request. These origin tags are not editable form fields.

How can we help?

I am a

Patient / visitorProvider / organizationOther

Topic

Overall rating, optional

Structured, non-PHI communication only.

CashCare sends the selected topic, page reference, project tag, and optional reply email. This form intentionally has no free-text field, so it cannot accept health, insurance, booking, or payment details.

Email for follow-up, optionalOnly used if we need to follow up about your feedback. Leave blank to stay anonymous.